PRIVACY POLICY

Last Updated: 29 May 2026

1. Introduction

The Brilliant Silver White Privacy Policy outlines how we collect, use and protect your personal information when you visit our website or purchase our products.

This Privacy Policy explains how DHS Marketing Pty Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit brilliantsilverwhite.com (“the Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect personal information when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us
• Enter promotions or surveys
• Use any forms on our website

This may include:

• Name
• Email address
• Postal address
• Phone number
• Order details
• Payment information (processed securely by third‑party providers)

b. Non‑Personal Information

We may collect non‑personal data such as:

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on the Site
• Referring websites

This helps us improve our website and user experience.

c. Cookies & Tracking Technologies

We use cookies to:

• Enable website functionality
• Remember your preferences
• Analyse website traffic
• Improve shopping experience

You can disable cookies in your browser, but some features may not work correctly.

3. How We Use Your Information

We use collected information to:

• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send order updates and transactional emails
• Send marketing emails (only if you opt‑in)
• Prevent fraud and maintain security
• Analyse website performance

You may unsubscribe from marketing emails at any time.

4. How We Protect Your Information

We use appropriate security measures to protect your personal information, including:

• Encrypted connections (HTTPS)
• Secure payment gateways
• Restricted access to personal data
• Regular security monitoring

No method of transmission is 100% secure, but we take all reasonable steps to protect your data.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers
• Email service providers
• IT and website support partners

These third parties only receive the information necessary to perform their services.

We may also disclose information if required by law.

6. Third‑Party Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or policies. We recommend reviewing their privacy policies before providing personal information.

7. Advertising & Analytics

We may use analytics tools (such as Google Analytics) to understand how visitors use our Site. These tools may use cookies or similar technologies to collect anonymous usage data.

We do not use outdated systems like Google DART cookies.

8. International Visitors (GDPR Notice)

If you are located in the European Union, you have additional rights, including:

• Access to your personal data
• Correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability

To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes.

Continued use of the Site means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: [email protected] Business: DHS Marketing Pty Ltd Website: brilliantsilverwhite.com